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Check out the results at this topic on Louisville History & Issues.

Seeing what visitors actually do on a discussion board not only triggers brainstorms for positive functional changes and a significant re-orientation of what content is developed.

Analytics are also letting me know, brutally, of the limitations of the discussion board approach to creating a thriving online “community”.

How does one really go about creating an “open discussion zone” that keeps people sticking around, and better yet, participating?

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